Privacy Policy
This Privacy Policy explains how Dai Xu (Hangzhou) Trading Co., Ltd collects, uses, stores, and protects customer information when you visit our sofa wholesale website or place an order.
Who We Are
This website is operated by Dai Xu (Hangzhou) Trading Co., Ltd, a professional sofa exporter and furniture wholesale supplier.
Company: Dai Xu (Hangzhou) Trading Co., Ltd
Business Email: James20260703@outlook.com
Office Address: Room 903-4, Building 3, Henglong Plaza, Beigan Street, Xiaoshan District, Hangzhou City, Zhejiang Province, China
Information We Collect
We may collect the following information when you browse our website, contact our sales team, or place sofa wholesale orders:
- Full Name
- Email address
- Phone / WhatsApp number
- Billing and shipping address
- Sofa order details, quantity and customized requirements
- Payment confirmation information
- Customer service inquiry messages
- IP address, browser type, and device information
- Website browsing usage data and cookies
How We Use Your Information
We use customer information to:
- Process and fulfill your sofa bulk / sample orders
- Confirm payment and prevent fraudulent transactions
- Arrange shipment and provide logistics tracking updates
- Reply to your wholesale inquiry and customer service requests
- Process returns, refunds, and product exchanges
- Optimize our website and wholesale shopping experience
- Comply with legal, tax, customs, accounting and security obligations
- Send sofa catalog and wholesale marketing emails if you choose to subscribe
Payment Information
Payments are processed by secure third-party international payment processors. We do not store your full bank card number or complete payment details on our website server.
Cookies
Our website may use cookies and similar tracking technologies to remember your shopping cart & wishlist, improve website functionality, analyze visitor traffic, support smooth checkout, and optimize wholesale marketing performance.
You can disable cookies in your browser settings, but some core website features may not work properly after disabling.
Sharing Your Information
We may share necessary personal information with trusted service partners only, including international payment processors, freight shipping carriers, order fulfillment factories, website hosting providers, traffic analytics tools, anti-fraud systems, and legal authorities when required by law.
We will never sell your personal information to any third-party commercial organizations.
Data Security
We adopt standard industry reasonable security measures to encrypt and protect your personal information. However, no online data transmission system can achieve 100% absolute security, we cannot fully guarantee zero risk of data leakage.
Your Privacy Rights
Depending on your resident country or region, you may have the legal right to request access, correction, permanent deletion, or limited usage of your stored personal information.
To submit any privacy related request, contact our sales team via James20260703@outlook.com.
Contact Us For Privacy Issues
Company: Dai Xu (Hangzhou) Trading Co., Ltd
Business Email: James20260703@outlook.com
Office Address: Room 903-4, Building 3, Henglong Plaza, Beigan Street, Xiaoshan District, Hangzhou City, Zhejiang Province, China